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Coolkidz Promise

Happiness Promise

At Coolkidz, we promise our customers that you can always shop at our online store with complete confidence and safety of your sensitive information and data.

 

Price

We Promise to always offer competitive prices on the best national and international brands. We offer a high standard of service while maintaining our integrity as an online shopping portal serving Sri Lanka. These are the trademark qualities that we at Happiness will always stand for.

Choice

We Promise to offer Baby, Kids and Mom2be brands you know, love and respect, that will match your high expectations. At Coolkidz we always strive to give you the best choice possible.
This means we work tirelessly to get the best offers coupled with the widest selection of products from leading brands.

Service

We Promise to continue providing the best service.
We want to ensure you get what you want and need, which is why you can come to us for simple, impartial advice. Our customer care team is trained to understand the products we stock, and are also given training on customer interaction and finance regulations. They are happy to help no matter what your query. Should you face any problems with any of the products purchased from Coolkidz, we would be happy to help.
We don't stop there; we have plenty of online resources too. Our parenting guide is updated regularly to include help you with your purchases and a variety of other parenting topics.

 

Satisfaction

We Promise to ensure our customers are satisfied with their purchases. If you are not satisfied you can simply return it to us and we will provide you with an exchange, refund or repair in line with the Coolkidz Return Policy. That's why you can shop with confidence at Coolkidz. Click here to view Coolkidz Returns Policy.
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